Course Description

This course is designed for individuals who wish to develop their digital skills to enable them to work in office environment.

Code Units of competency
ICTICT214 Operate application software packages
BSBTEC301 Design and produce business documents

Upon successful completion participants will be awarded statement of attainment for all accredited units.

  • Identify digital application and terminologies
  • Follow organisational policies and procedures for digital communication
  • Store digital communications according to organisational policies and procedure
  • Use word- processing software
  • Use spreadsheet software
  • Select software package according to task requirements
  • Send emails, download and upload attachments
  • Data storage and filing conventions
  • Select and use technology and software applications to produce required business documents
  • Face to face
  • 4 days
  • Pricing varies based on group size.
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Course Award:
Statement of Attainment

Study Mode:
Calssroom Based

Course Length
4 days, face- to-face